Beyond the Lease: AB&B’s Commitment to Tenant Success
November 25, 2025
In the dynamic world of commercial real estate, the ability to anticipate and address tenant needs proactively is a hallmark of excellence. At AB&B Commercial Real Estate, our tenant-centric approach is built on fostering strong relationships and nurturing communities to ensure that tenants, partners, and stakeholders thrive in harmony. This commitment is reflected in every aspect of our operations, from the strategic planning of new investments to day-to-day property management.
Anticipating Needs with a Tenant-Centric Approach
AB&B takes pride in its proactive approach to tenant care. By leveraging technology-driven solutions and maintaining open lines of communication, we’re able to identify and resolve potential issues before they arise. This not only enhances the tenant experience but also contributes to the overall success and stability of our properties.
“Our goal is to create a seamless and positive experience for our tenants,” says Dr. Jonathan Boes, co-founder and developer at AB&B. “By anticipating their needs and addressing potential issues early on, we can ensure that our properties remain attractive and functional, ultimately fostering long-term relationships with our tenants.”
The Role of Strategic Partnerships
Our leasing and asset strategy wouldn’t be what it is today without the expertise of our partners at MetCap Commercial. Laura Saleh is instrumental in aligning tenant needs with market opportunities, and their hands-on, collaborative approach ensures we’re delivering long-term value.
“We work in lockstep with AB&B from site selection to signed lease,” adds Laura Saleh, Broker at MetCap. “Our goal goes beyond filling space – we focus on curating the right mix of tenants and making sure each one has what they need to thrive.”
Leveraging Technology for Efficiency
AB&B utilizes the Yardi tenant portal to manage payments, contact information, and maintenance requests. This system provides tenants with a convenient and efficient way to manage lease obligations while also allowing us to address any issues promptly.
“Aimee, our Relationship Manager, plays a crucial role in maintaining up-to-date contact information and ensuring effective communication with our tenants,” explains Jimmy Ricard, COO. “Her efforts are key to our proactive approach. Because of that direct relationship, we’re able to anticipate needs, build trust, and respond quickly.”
“This system streamlines communication and helps us identify patterns and better understand what tenants need most,” adds Gerhard Renner, AB&B’s CFO. “That insight is invaluable as we continue improving our portfolio and service model.”
The Beehive Philosophy in Action
The beehive philosophy at AB&B emphasizes fluid communication, specialized roles, and collaborative decision-making. This approach allows our team to work together seamlessly, ensuring that every aspect of tenant care is handled thoughtfully and intentionally.
“When the hive works together, we win together,” says Jimmy Ricard. “Success comes from how we align, communicate, and execute, and in property management, that culture of responsiveness and respect makes all the difference.”
Our extended team including our partners at MetCap Commercial, embraces this same philosophy, which makes our work together seamless and impactful.
Strategic Planning for New Investments
Dr. Boes, although a dentist by profession, continues to be deeply involved in AB&B’s approach to tenant-focused development particularly in dental and healthcare buildouts. He works alongside AB&B’s internal team and trusted partners to ensure new projects meet the operational and experiential needs of future tenants.
“From budgeting to build-out, every detail matters,” says Dr. Boes. “We make design decisions that anticipate tenant workflows, enhance comfort, and support long-term growth.”
Looking Forward
At AB&B, proactive tenant care is a core value that drives everything we do. From new development to tenant retention, we believe great service builds strong communities and successful investments.
“We may build properties, but our real focus is people,” says Gerhard Renner, CFO of AB&B. “Taking care of our tenants means taking care of our business, and that’s the foundation we’re building on.”
With strong partners like MetCap, and a growing portfolio across North Carolina, we’re focused on what matters most: relationships, results, and responsible growth.
As AB&B continues to grow across North Carolina, our team remains committed to delivering thoughtful, responsive service that goes beyond the lease. Together with our partners and tenants, we’re proud to set a new standard for what it means to truly care.